FAQ
What are the delivery times?
Canada/USA: 2 to 9 business days depending on the delivery method
Rest of the world: 6 to 15 business days
Can I track my order?
It is possible to track your order if you have chosen a delivery method that includes order tracking.
If you have a tracking number, go to the "Track my order" section and follow the instructions.
How do I modify or cancel my order?
If you wish to modify or cancel your order, please contact us by email at berutocontact@gmail.com.
We will take care of everything quickly.
Is payment secure?
All payments made on our site are completely secure. Your banking information is encrypted and processed through trusted payment platforms, ensuring a safe and confidential transaction with every purchase.
Can I pay in installments?
Payment by installments is not yet available on our website. We are actively working on it and hope to be able to offer this option very soon. Thank you for your understanding!
Can I return or exchange a belt?
Returns and exchanges are accepted within 7 days of receipt, provided the item has not been worn and is in perfect condition. Return shipping costs are the customer's responsibility.
Please contact us to find the most suitable solution together.
What are the delivery times?
Canada/USA: 2 to 9 business days depending on the delivery method
Rest of the world: 6 to 15 business days
Can I track my order?
It is possible to track your order if you have chosen a delivery method that includes order tracking.
If you have a tracking number, go to the "Track my order" section and follow the instructions.
How do I modify or cancel my order?
If you wish to modify or cancel your order, please contact us by email at berutocontact@gmail.com.
We will take care of everything quickly.
Is payment secure?
All payments made on our site are completely secure. Your banking information is encrypted and processed through trusted payment platforms, ensuring a safe and confidential transaction with every purchase.
Can I pay in installments?
Payment by installments is not yet available on our website. We are actively working on it and hope to be able to offer this option very soon. Thank you for your understanding!
Can I return or exchange a belt?
Returns and exchanges are accepted within 7 days of receipt, provided the item has not been worn and is in perfect condition. Return shipping costs are the customer's responsibility.
Please contact us to find the most suitable solution together.
